Privacy Policy

At Cats Play Toy, we take your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.

1. Information We Collect

We collect the following types of information when you use our site or make a purchase:

Personal identification information (name, email address, phone number)
Billing and shipping address
Payment information (processed securely via our payment provider)
Browser and device information (via cookies and analytics tools)
Purchase history and browsing behaviour on our site

2. How We Use Your Information

We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, respond to customer service enquiries, improve our website and product offerings, send promotional emails (only with your consent), and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including shipping carriers (to deliver your order), payment processors (to handle transactions securely), and analytics providers. These third parties are obligated to keep your data confidential and use it only for the purposes we specify.

4. Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Data Retention

We retain your personal data for as long as necessary to fulfil orders and comply with legal requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and opt out of marketing communications at any time. To exercise any of these rights, contact us at playera9600@gmail.com.

7. Security

We implement industry-standard security measures to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

9. Contact Us

📧 Email: playera9600@gmail.com
📍 Address: No.21, Jalan BS 3/3, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia